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Asking when a deposit will be returned

You have moved out and the deposit hasn't come back.

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This is an example, not your own value: Who or where, Your name, Date

Open with

Hi, this is Alex, I used to rent flat 202.

Then say

  1. I moved out on the 1st.
  2. I'm calling to ask when the deposit comes back.
  3. If anything is being deducted, tell me what for.
  4. The account is the same one I gave you.

If they ask

We're deducting cleaning.
How much, and what is that based on?
Once a new tenant moves in.
Do you know roughly when that is?
I'll check and call you.
Thanks. Just tell me how many days.

Ending

Thanks for looking into it.

The contract and the law decide what can be deducted from a deposit.

Before you dial

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