Offices and providers

Calling your bank

You want to know whether you have to go in person.

Fill in the blanks

What you type stays in this browser. Leave a field empty and the example goes in instead.

This is an example, not your own value: What it's about

Open with

Hi, I have a question.

Then say

  1. It's about a transfer limit.
  2. Can that be done over the phone, or do I need to come in?
  3. What should I bring?
  4. What are your opening hours?

If they ask

I need to verify you.
What details do you need?
You can do it in the app.
Which menu is it under?
Branch only.
Which branch is closest to me?

Ending

Thank you for the information.

A bank will never ask for your password or a one-time code by phone. If someone does, hang up and call the official number yourself.

Before you dial

Pick another situation