Open with
Hi, I'm calling to check on an application.
Then say
- I filed it on the 3rd. The reference is reference 2026-000123.
- My name is Alex.
- Where is it at the moment?
- When should I expect a decision?
If they ask
- The case officer is out.
- When would be a good time to call back?
- We need more documents.
- Which ones, and by when?
- It's in progress.
- Will someone contact me when it's done?
Ending
Thanks for checking.