Offices and providers

Asking about an insurance claim

You want to know whether something is covered.

Fill in the blanks

What you type stays in this browser. Leave a field empty and the example goes in instead.

This is an example, not your own value: Date, What it's about, Your name, Reference number

Open with

Hi, I'd like to ask about a claim.

Then say

  1. I had a hospital visit on the 5th.
  2. I'd like to know if I can claim. My name is Alex.
  3. What documents do you need?
  4. Where do I send them?

If they ask

Do you have the policy number?
It's policy 1234567.
Send us the paperwork.
Sure. Where do I send it?
That isn't covered.
Which clause is that under?

Ending

I'll get it together and send it. Thank you.

The policy wording and the insurer decide whether a claim is paid.

Before you dial

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