Open with
Hi, this is Alex from flat 202.
Then say
- I'm calling because the boiler won't start.
- I'll tell you when it started.
- Would you like me to call someone out?
- How should we handle the cost?
If they ask
- Can you send a photo?
- Sure. Should I send it to this number?
- Call someone yourself.
- Okay, I'll send you the receipt.
- I'll come round.
- Thanks. When should I expect you?
Ending
Thanks for picking up.