Open with
Hi, I have a question about paperwork.
Then say
- I need a medical certificate.
- Do I have to come in, or is there another way?
- What should I bring?
- How much is the fee?
If they ask
- Is it for yourself?
- Yes, it's for me. My name is Alex.
- Is a family member picking it up?
- Yes. Tell me what they need to bring.
- When were you seen?
- Around last Monday.
Ending
Got it. I'll bring all of that. Thank you.