Open with
Hi, I'd like to change a booking.
Then say
- It's under Alex, Friday at 7pm.
- I'd like to change it to four people.
- Is that possible?
If they ask
- How many now?
- four people.
- We can't do that.
- That's fine, I'll leave it as it is.
- Do you want a different time too?
- No, the time stays the same.
Ending
Thanks for changing it.